ARC AT NORMAL is a 1-star (much below average) rated 141-bed nursing home in NORMAL, Illinois. It has 19 deficiencies on its most recent health inspection. The facility has moderate registered nurse staffing. Its quality ratings have declined in recent months. It is certified by Medicare and Medicaid.

Data from CMS, last updated July 2026

arc at normal

509 NORTH ADELAIDE · NORMAL, IL 61761
1
★☆☆☆☆
Overall Rating
Health Inspections
2 / 5
Staffing
1 / 5
Quality Measures
2 / 5
Trend
declining
Staffing
RN Hours/Resident/Day
0.54
Total Nurse Hours/Day
2.81
RN Turnover
30.8%
Total Staff Turnover
40.0%
Facility Info
Beds
141
Avg. Residents/Day
114
Ownership
For profit - Limited Liability company
Certification
Medicare, Medicaid
Inspections
Health Deficiencies
19
Complaint Deficiencies
14
Total Fines
$62,192
Number of Penalties
4

Penalty History

DateTypeFine
May 2025 Payment Denial
February 2025 Fine $51,701
February 2025 Payment Denial
November 2023 Fine $10,491

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Frequently Asked Questions

What is the overall rating for ARC AT NORMAL?
ARC AT NORMAL has an overall rating of 1 out of 5 stars (Much Below Average) based on CMS quality data.
Has ARC AT NORMAL been fined or penalized?
Yes, ARC AT NORMAL has 4 penalty record(s) on file totaling $62,192.
How many deficiencies does ARC AT NORMAL have?
ARC AT NORMAL has 19 health deficiency citation(s) from its most recent inspection cycle.
Does ARC AT NORMAL accept Medicare or Medicaid?
Yes, ARC AT NORMAL accepts Medicare and Medicaid.
How does ARC AT NORMAL compare to other nursing homes in NORMAL?
Visit our NORMAL, Illinois nursing homes page to see how ARC AT NORMAL ranks against other facilities in the area.